Chiswick Needle Exchange Service
Free NHS service
Alisha Pharmacy runs a free, confidential needle exchange programme, supplying clean needles and safely disposing of used ones as part of our commitment to community harm reduction.
Based on Acton Lane, Chiswick W4 — GPhC-registered pharmacists.
Prefer to talk first? Call 020 8994 5177.
What Is the Needle Exchange Service?
Needle exchange is a harm reduction service that provides clean, sterile injecting equipment and a safe way to dispose of used needles, helping to reduce the spread of blood-borne infections such as HIV and hepatitis.
Who Can Use This Service?
The service is available to anyone who needs it, free of charge and without judgement. You don’t need a prescription, referral, or to be registered with our pharmacy to access it.
How Does It Work?
Simply visit us during opening hours and speak to a member of our team in confidence. We’ll provide clean equipment and take back used items for safe disposal, in a private, non-judgemental setting.
Support Beyond Equipment
Our team can also point you towards local drug and alcohol support services, blood-borne virus testing, and other harm reduction resources, if and when you want them.
Confidentiality
This is a completely confidential service — our team is here to support you, not to judge, and your visit is treated with the same discretion as any other pharmacy consultation.
Needle Exchange for Hammersmith, Ealing, Richmond & Brentford Patients
As well as patients from Chiswick itself, we regularly see patients from Hammersmith, Ealing, Richmond and Brentford for needle exchange. We're based on Acton Lane, Chiswick W4, just off the A4/Chiswick High Road, making us an easy stop whichever of these areas you're visiting from.
Your pharmacist
Rajendra Patel, Superintendent Pharmacist
Your needle exchange will be carried out by Rajendra Patel or another GPhC-registered pharmacist at Alisha Pharmacy. Alisha Pharmacy is registered with the General Pharmaceutical Council under premises number 1041405.
What our patients say
Trusted by the Chiswick community
“I’ve been using Alisha pharmacy for 20 years now. I have other pharmacies nearer to my home, but I always use Alisha because Raj and all the rest of the team there are so friendly, professional, knowledgeable, informative and helpful. They obviously really care about what they do. A local gem.”
— P Hall, Google Review
“Raj the pharmacist runs a service of excellence and care to his local community. He and his team go above and beyond and know their community. The standard has always been exemplary. Would be such a tragedy to lose all of this to something impersonal and generic.”
— Harika Basharan, Google Review
Visit Us in Confidence
Booking online isn't set up for this service yet — please call or visit us to arrange it.
Call 020 8994 5177Got questions?
Frequently Asked Questions
Do I need to book an appointment?
No — this is a walk-in, confidential service available during our normal opening hours.
Is there any cost?
No, the needle exchange service is completely free.
Will I be judged or asked personal questions?
No — our team provides a non-judgemental, supportive service and respects your privacy.
Do you offer needle exchange near Hammersmith, Ealing, Richmond or Brentford?
Yes — we're easy to reach from Hammersmith, Ealing, Richmond and Brentford as well as Chiswick itself. We're based on Acton Lane, Chiswick W4, just off the A4/Chiswick High Road.
Disclaimer
The information on this page is provided for general guidance only and is not intended to replace advice from a qualified healthcare professional.
We aim to keep the content on this page accurate and up to date, but we cannot accept liability for any errors, omissions, or inaccuracies it may contain.